Bilingual or Trilingual Training Success Specialist, French/English/Dutch
Prosci
- België
- Vast
- Voltijds
- Partner with the Instructor to create an unforgettable classroom experience for Prosci’s clients on both virtual and in-person courses.
- Preparing training venues and liaising with catering staff as host for in-person training.
- Build rapport with course attendees and foster productive relationships, for example, by addressing any questions or needs as they arise during or after training.
- Take pride in becoming expert on the Prosci digital tools
- Be confident to lead delivery of aspects of the course material
- Remain up-to-date on latest Prosci solutions, training offerings and thought-leadership to enable you confidently and competently to begin business development conversations in the classroom and accurately hand details to our growth team
- Be thorough: proactively work with colleagues in our operations team to ensure all pre, in-course, and post course activities are completed efficiently
- Analyse participant feedback and performance metrics to drive continuous improvement in our training programmes.
- Collaborating with participants from global organisations to facilitate the creation of change strategies and implementation plans.
- When not actively supporting training courses, you will have the opportunity to engage in cross-functional collaboration on internal projects. For example, supporting our marketing team with webinars, blog posts and research projects.
- Able to facilitate and lead group activities, comfortable presenting to groups of up to 20 people.
- Intellectually curious and self-starting; this is not a role for those waiting to be tasked before acting.
- Excellent time management and organisational skills.
- Demonstrate adaptability, flexibility, and the ability to problem-solve.
- Native or professional proficiency in spoken and written French and English.
- Have a keen eye for detail while maintaining a focus on the bigger picture.
- A warm, responsive and friendly communication style and a genuine interest in people.
- Good working knowledge of MS 365, online meeting platforms, and CRM systems.
- Team player, able to work collaboratively with others.
- Professional competency or fluency in Dutch strongly preferred
- Previous experience of managing or hosting small scale events
- Educated to degree level, or possessing an equivalent level of experience.
- Experience of project, learning & development or adult learning related work would be useful.
- An understanding of EU & UK data protection regulations in relation to managing and storing personal and professional data.