Start your journey with BCD: Grow, connect, collaborate and celebrate with our global teamMeeting Air Coordinator (Remote)Full time, Belgium, Czech Republic, Denmark, Finland, France, Germany, Ireland, Italy, Norway, Spain, Sweden, Switzerland, United Kingdom, Netherlands, PolandIn this role, you will be responsible for booking and/or ticketing airline reservations as requested by our program participants and as assigned group programs. You will provide guidance to clients on our services and qualifying all meeting requests, support services to event manager and Meeting Planners, and assist as needed to ensure the successful completion of meeting and or event.As a Meeting Air Coordinator, you willServe as main contact within the operations team for all participant services related to an eventSupport online registration via CVENT with online bookings via ConcurUse the appropriate the BCD tools, GDS and systems to complete requests,Demonstrate knowledge of airline supplier rules, including airline contracts held by client or BCDComplete assigned work to meet SLAs on all assigned accountsWork within customer budgetary guidelines and advise Attendee Services Coordinator of any concernsProvide travel offers and general travel advice to travelersUpdate Standard Operations Procedures (SOPs) as neededAbout youTravel agency experience with GDS Sabre knowledgeMeeting air coordination experienceExperience working in a team environment preferredProficiency in Microsoft Office software (Word, Excel, Outlook)Demonstrated excellent professional customer service and problem resolution skillsExcellent oral and written communications skillsWorking knowledge of database systems will be a plusAbout us We're a market leader in travel management: We help people and companies travel smart and achieve more, and our clients include some of the world's best-known and most innovative business and consumer brands. We operate in more than 100 countries, and the majority of our 10,000+ people work virtually (because a 10-second commute usually makes awesome sense). We're committed to sustainability and to driving success for our customers, our business and ourselves. Learn more about BCD Travel.Your life at BCDWorking at BCD means connecting, collaborating and celebrating. You'll be part of a virtual, dynamic and flexible work environment that fosters a good work-life balance so you can focus on what makes you happy. But don't just take our word for it! Hear why people join BCD and more about the great perks of Life at BCD.You'll be offered
Flexible working hours and work-from-home or remote opportunities
Opportunities to grow your skillset and career
Generous vacation days so you can rest and recharge
A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
Travel industry professional perks and discounts
An inclusive work environment where diversity is celebrated.
Ready to join the journey? Apply now!We're dedicated to building a diverse, inclusive and authentic workplace. If you're excited about a role, but your experience doesn't align perfectly, we still encourage you to apply.We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively. For accommodation requests or further information, contact our Talent Acquisition department at careers@bcdtravel.com.#LI-Remote#LI-PL1
