As a Future Banking Talent in Customer & Product Expertise, you will be the first point of contact for individual clients, handling their requests across various banking products: accounts, cards, loans, savings, online banking, and more.You ensure each interaction is handled with care, clarity, and professionalism, through phone, email, or digital channels.This role is not a typical client service job: it is a real opportunity to build deep knowledge of the bank's services, sharpen your communication and problem-solving skills, and position yourself for future roles within the bank.Banking sectorBrusselsAs a Future Banking Talent in Customer & Product Expertise, you have the following profile:You hold a Bachelor's or Master's degree: any specialization is welcomeYou have good commands of French and Dutch. English is a plusYou have excellent communication skills and are client-orientedYou are proactive, solution-driven, and enjoy working in a structured environmentOur client is a well-known Retail bank located in Brussels. They are currently looking for bank future talents, offering you an opportunity to start your career in a role where customer experience meets career development.Our client offers you:A solid 2-year track to grow within client services and gain full mastery of the bank's offeringReal career opportunities after this phase in departments such as product management, compliance, credit analysis, branches, etc.A structured onboarding and training pathA dynamic, supportive team environmentA strong brand and stable employer in the financial industry