Principal Implementation Specialist, Digital Technologies

• Project manage multiple concurrent full-cycle implementations of Touch Surgery Ecosystem at major hospital systems, ensuring projects are executed on-time and within budget.
• Engage with clinical and administrative stakeholders and ensure polished communication and collaboration throughout each deployment project with Surgeons, Nurses, OR Managers, Residents, Hospital IT and Biomedical Engineering.
• Develop and maintain a deep understanding of the Touch Surgery Ecosystem and build working relationships with internal product and engineering teams to ensure real-world client feedback is incorporated into future product development.
• Lead Kickoff and Training Presentations for clinical audiences and provide Go-Live support in the operating room.
• Test and install our hardware solutions in live operating rooms prior to deployment, including network configuration.
• Partner with the sales team and project manage and support pre-sales activities, including IT, privacy and cybersecurity reviews, leveraging Medtronic’s expert teams when required.
• Monitor account health post Go-live and create and execute action plans to increase adoption and prevent account risk.

• Bachelor’s degree required.
• Previous minimum experience of 4 years working in hospital Operating.
• Rooms/Procedural rooms from either a clinical, technology, consultancy or medical device perspective.
• Strong project management skills and experience with project management tools are prioritized. Experience with driving the adoption of digital technologies.
• Ability to work remotely and productively for an international company spanning multiple time zones across the US and Europe.
• Ability to communicate and influence effectively across multiple internal teams and customer departments.
• Fluency in French and Dutch is required
• Ability to travel 25-75% of the time, as needed, to customer sites.

Medtronic