Head of IT Benelux

• Reposition AXA Partners as the Preferred Business Partner
• Boost AXA Partners to become an Agile Global Organization
• Mature AXA Partners as a Safe, Secure and Resilient company

• Accountable for Benelux IT Strategy, Delivery, Security and end-to-end performance

• In charge of the Local IT Team

• Accountable for IT BAU and Local Projects Budget

• Member of the AXA Partners Benelux Extended Leadership Team

• Member of the AXA Partners Regional IT Leadership Committee

• Ensure that AXA Partners’ and Benelux strategic objectives are translated into transformation and tactical plans across his/her scope, and that impacts are maximized on the technology front
• Lead and drive IT transformation in his/her scope (IT Transformation, Local & Tactical projects / programs, Move to the Cloud, Application Landscape simplification, Agility, etc.), in close collaboration with the Regional CIO:

• Partner closely with Benelux business stakeholders to analyze and support existing and new projects, relying when needed on regional shared capabilities
• Maintain and advocate a long-term vision of global assets and local solutions proposed to the business, in close coordination with Regional and Central IT teams
• Respecting IT Guilds Standards & best practices (governance & performance, architecture, project management, etc.)
• Leveraging centrally defined IT TOM to improve quality, efficiency, time to market and alignment to business, owning IT outsourcing partner relationship

• Provide technological transformation levers with special focus on GWP growth, cost efficiencies, CoR reduction and increased Customer NPS
• Liaise with central architecture team to design integrations between central architecture and local capabilities (respecting the Group Architecture & Security Policies)
• Supervise architecture implementation within AXA Partners' roadmap for his/her scope

• Steer and coordinate his/her scope area: activities, resources, quality of service, costs, actions to achieve the assigned goals
• Ensure a proper definition of SLAs for his /her scope and manage the implementation and the follow-up
• Manage & monitor Benelux IT budget and IT Capacity Plan
• Communicate to main stakeholders within AXA Partners ecosystem
• Lead AXA Partners IT governance local meetings, be part of Transformation initiatives Steering Committees

• Be accountable for operating and delivering IT services, constantly striving for greater efficiency
• Manage IT local operations teams

• Oversee the technological infrastructure (networks and computer systems) in scope to ensure optimal performance, local area connectivity and remote access
• Keep both on-premises and cloud solutions fully secured with a solid program aligned with security standard
• Liaise with Regional and Central IT teams to ensure workplace and end-user services QoS standard

• Influence Group / Central Solutions Teams when they have an impact on local solutions / activities
• Manage local applications teams and apply the Group Solutions projects and delivery policies and frameworks
• In charge of Security 1st line, and of delivering Security Targets within the scope and supporting Security Assurance activities

• Ensure the development of his/her team
• Assure capacity planning to secure delivery maintaining balanced workload (positive employee NPS)
• Focus on team performance, attracting and developing employees as well as fostering a new culture of collaboration across Benelux
• Focus on IT Target Operating Model (TOM) including efficiencies opportunities, roles repurposing and careers development

• Manage Benelux application tribe, including Offshore Delivery Resources
• Integrating target global assets to the IT Ecosystem of Benelux

• A bachelor’s degree in computer science or equivalent experience
• Strong experience in managing large, diverse teams of IT professionals (operating in matrix with Central/Group)
• Extensive experience working in technology and/or business roles within a company with a solid understanding of technology
• Experience in leading change and championing transformative IT and customer service strategies which are sources of competitive advantage and differentiation, including outsourced services * Technical/Functional Knowledge, Skills and Abilities

• Business acumen and understanding of organizational issues and challenges
• Strong influential leadership behaviors to drive alignment, arbitrage and delivery at all levels
• Demonstrated expert judgment with the ability to quickly identify, analyze, evaluate and resolve problems at the local/regional/international level which could negatively impact global program implementation and/or financial results
• Promote transformation and adaptation to a fast-moving environment
• Exceptional communication skills both written and verbal, strong influencer at all levels
• Collaborative working to achieve collective goals, ability to facilitate transversal/cross function collaboration, create trust and develop a “share-to-succeed” mindset
• Strong financial (P&L) and analytical skills
• Fluent in English

AXA