Job Description:Euronet seeks to employ a communicative and passionate Operations Coordinator, to support and oversee the Operations activities of our ATM Network throughout Belgium.The successful candidate will join the team in Belgium and be part of a Global Operations organization.KEY RESPONSIBILITIES:
Coordinate with 3rd party service providers (Security, Installation, Transportation, etc.) for ATM installations and de-installations throughout Belgium.
Monitor the ATMs in operation and make sure that any faults will be rectified as quickly as possible by the service providers.
Be the Contact person for the on-site engineers/technicians and support them in solving potential problems.
Be the First point of contact for the sales team during new ATM installations.
Communicate with clients when/where needed.
Organize and keep track of the ATM machines inventory and sites.
Analyze ATM network performance, suggest improvements. Generation and maintenance of KPIs and reports (for clients or internal use).
Visit ATM sites and train local staff when required, trainings and incidents resolution onsite and on distance (phone, mail).
Requirements:
University degree in Engineering, Supply Chain Management or IT orientation, or equivalent professional experience.
3 years of experience in the Operations or Information Technology functions in such sectors, as banking, financial services, telecommunications, or retail.
Prior experience in the deployment of ATMs, and additional experience in ATM systems and ATM software will be considered an asset.
Flexibility to travel across the country.
Good knowledge of Microsoft Office tools.
Fluency in Dutch, French and English, both verbal and written.
Eligible to work in the EU on full-time permanent basis without the need of employer sponsorship.
COMPETENCIES:
Good communication skills.
Ability to learn fast.
Interpersonal, verbal, and writing skills to successfully interact with colleagues.
Team spirit with the ability to work independently and take initiatives.
Conceptual and structured work style, problem-solving and analytical skills.
Focus and dedication in delivering quality, on time and under tight deadlines.
Benefits:
Work in a dynamic, stable, international environment.
Excellent career prospects within a multinational organization with leading position in the market and ambitious expansion plans.
If you are interested to join us, please submit your CV in English.
