Overview:CCR is the largest manufacturer, supplier and installer of refrigeration furniture and storage systems for food products in the Benelux. Our solutions can be found at distribution centers, fresh food wholesalers, supermarkets, gas stations, airports, convenience stores and train stations.CCR has 230 employees and has locations in Nieuwegein (NL) and Herentals (BE).In this role you are responsible for managing customer relationship for existing customers, ensuring revenue and GM according to the Service Commercial Principles and sales targets – while updating prices, contract scope and clauses, if required. Responsibilities:Achieving individual annual sales targets on contracts, billables and modernizationsUnderstand annual customer budgetAnalyse revenue and GM after execution and take or initiate corrective actions if neededAnalyse revenue, cost and GM annually of sold/existing contractsAnalyse Key Account Data (sales and margin per customer/contract) and take or initiate corrective actions if requiredDeliver high quality quotes in the agreed/expected timeframe to customersRegular visits of existing customers to understand the needs and provide potential solutions/quotesParticipate on local/central tenders or contract updates and price negotiationsCooperate closely with the Service Operations to identify modernization opportunitiesCooperate closely with central Modernization Manager to understand central developed products – or to create new products with deep understanding of local needsSupport Technician Sales Process to increase billable sales Qualifications:Technical education – managing customer relationshipStrong communication and value based selling abilitiesTime ManagementCustomer and service orientatedProactive attitudeTeamworkMS Office
