Customer Service Specialist Dutch/French

OPENLANE Europe

  • Tienen, Vlaams Brabant
  • Vast
  • Voltijds
  • 2 maanden geleden
  • Versneld solliciteren
To further increase our footprint in Europe, OPENLANE Europe is looking for a Customer Service Specialist!
  • Are you result-driven and do you enjoy negotiating with customers?
  • Is offering excellent customer service one of your talents?
  • Do the terms ambition, open minded and integrity match with your personal competencies?
Become part of our team of more than 25 nationalities and show us that you got what it takes!Who are we?
Welcome to OPENLANE Europe! Established in Belgium in 2004, we now operate in five European countries, including Belgium, Italy, the Netherlands, Germany, France, and the UK, with our headquarters still in Belgium (Tienen).In 2019, OPENLANE USA acquired us, enhancing our position in the global vehicle remarketing and technology solutions industry. We focus on simplifying the wholesale used car market for our clients.Interested in joining our team? We value individuals who are ready to make a positive impact and uphold values such as respect and integrity. At OPENLANE, there are ample opportunities for professional growth in a flexible and dynamic environment. Join us and be part of OPENLANE's exciting journey!What will you do?
  • Gaining trust and building a positive business relationship with our customers (sellers and buyers of vehicles)
  • Supporting the customer throughout the entire buying and selling process including after-sales activities (via phone, emails and chat)
  • Getting in touch with customers to maximize the conversion rate and stimulate bids in the auctions
  • Negotiating between buyers and sellers
RequirementsWho are you?
  • You are fluent in English, Dutch and French
  • Any additional European language is a plus
  • You are computer literate, with good knowledge of MS Office and CRM programs such as Sales Force or you are a fast learner
  • You have a first experience in a similar position or you are a highly motivated fresh graduate
  • You are a driven, enthusiastic and communicative person with a commercial spirit
  • You are goal oriented and you enjoy supporting your clients
  • You are a team player who enjoys working in an international environment
  • You are open to work at the office 3 days per week
BenefitsWhat's in it for you?OPENLANE Europe can give your career a boost and offers a full-option performance-led remuneration package.In return for your dedication and added value you receive a competitive salary and extra-legal advantages such as a yearly bonus plan, variable salary, group insurance, health insurance, meal vouchers, eco-vouchers and 100% reimbursement of public transport.To increase your job satisfaction, we offer flexible working hours, possibilities for home office, flexible holiday planning, 32 holidays, learning & development opportunities, and a cafeteria with our own cook and warm meals at reduced prices.To make sure that you have a healthy body and a healthy mind we have a company gym with weekly yoga classes and workout sessions. We also offer free healthy snacks and fruit to our employees because you matter to us.Are we the perfect match?
  • Can you fulfill this vital function within our online auction platform?
  • Are you dedicated and able to communicate within a down-to-earth company where we highly believe in a can-do mentality?
Then GO FOR IT and bring your career to the next level!Send us your CV and motivation letter and become part of the OPENLANE family.OPENLANE is an equal opportunity employer. We embrace and celebrate diversity and are committed to creating an inclusive environment for all employees

OPENLANE Europe