Ocean Import Forwarder

ExSeCo

  • Antwerpen
  • Vast
  • Voltijds
  • 2 maanden geleden
SUMMARY:
To process and handle ocean import shipments for our customers, ensuring the highest quality standards and providing service solutions meeting or exceeding our customer’s requirements and company policies and procedures to ensure compliance with laws, regulations and best practices.Job description
  • Receive, follow up and track customer bookings/orders. Send shipping instructions overseas according to customer instructions or established SOP’s.
  • Notify customer of arrival and charges. This must apply to any delay notices and Customs/Exam holds. Applicable charges for any holds must also be advised to the necessary party concerned immediately after we receive our notification.
  • Follow the guidelines specified by the company’s business process team.
  • Check Customs release details and ensure any discrepancies are handled properly.
  • Transmit payments of Customs duties, freight an handling charges as needed.
  • Manage exceptions with involved parties and customer.
  • Ensure that file contains all necessary document copies in proper sequence. .
  • Answer all customer requests in accordance with our company standards and guidelines.
  • Handle and manage all customer contact at file level regarding exceptions.
  • Ensure highest level of data quality by processing the shipment accurately.
  • Provide accurate job costing forecast – Ensure all payables, receivables and accruals are set and properly managed per company rules and guidelines.
  • Work with vendors and overseas offices to dispute any incorrect payables at the earliest opportunity to maintain accurate accounting.
  • Bill/Invoice each file to the respective customers paying close attention to payment terms for the responsible party.
  • Assure that Original Bill of Lading requirements are met in a timely manner.
  • Dispatch freight for delivery, maintaining communication with trucker throughout delivery.
  • Confirm POD for each shipment and updating our system with POD information.
  • Assure that file contains all necessary documents as set by company standards and filed promptly in appropriate location.
  • Other duties as requested.
SUPERVISORY RESPONSIBILITIES:
  • None
QUALIFICATIONS:
  • Excellent organizational skills
  • Excellent written and verbal skills ( Dutch / English & French, German as a +
  • Strong computer skills including Microsoft Office suite
  • Detail oriented, able to multitask and meet deadlines
  • Self-motivated, team player and work independently
  • Base knowledge of customs laws, practices and procedures
  • Able to perform the essential duties of this position without posing a “direct threat” to the health or safety of self or others
  • Able to interact positively and effectively with co-workers, subordinates and supervisors
EDUCATION AND EXPERIENCE:
  • Minimum 3 years’ experience in imports or combination of education and expertise required
  • Logistics studies are a +

ExSeCo