Associate IT Operations Analyst
Ecolab
- Ieper, West-Vlaanderen
- Vast
- Voltijds
- Strong knowledge of Windows and IOS operating systems, Microsoft Office, and common business software applications.
- Familiarity with Active Directory and other domain administration tools (AD, Azure/Entra, Intune/AutoPilot, SCCM, CyberArk, etc.)
- Experience with remote support software (Bomgar)
- Knowledge of VOIP technologies and software (Cisco Unified Call Manager/Jabber)
- ITIL frameworks and Incident logging systems (ServiceNow).
- PrinterLogic & SafeQ or other printer management platforms
- Troubleshooting skills for hardware, software, and network issues.
- Customer-centric attitude and the ability to work well under pressure.
- Excellent communication, interpersonal and presentation skills.
- Excels in collaborative team environments while also demonstrating the ability to work independently with equal effectiveness.
- Demonstrable years of IT experience including technical customer support role.
- Fluent Dutch, French & English
- Physical residence in Belgium (Ypres)