P&C Claims Senior Manager North

• Supervise the activities of the P&C Claims Operations North teams and be responsible for implementing the claims management policy in the retail sector;
• As a member of the P&C Retail and Motor Corporate Claims department management team, you will concretize and implement, in collaboration with your colleagues and your manager, the claims management strategy within the department.
• Represent the organization to external contacts and our supervisory body;
• Support managers/employees in their development to strengthen their expertise and improve the professionalism of the teams;
• Set objectives, evaluate managers, and provide support for recruitment to ensure an effective team;
• Define policies, budgets, and guidelines for claims management, in consultation with the P&C claims management;
• Participate in projects aimed at achieving objectives, controlling claims costs, and/or improving service quality;
• Take responsibility for implementing the P&C Claims department strategy to contribute to the organization's objectives and achieve service quality;
• Stimulate, organize, and structure the transfer of knowledge, information, and expertise within the department and guide executives and employees through change;
• Be a true driver of change within the Claims department;
• Participate in meetings with internal and external contacts, negotiate autonomously within your area of competence.

• Experience in team management is essential
• You speak fluent Dutch with a good knowledge of French
• You have 10 to 15 years of experience in the field or in a similar position
• You have a natural talent for organization.
• You can establish priorities and demonstrate synthetic thinking
• You are solution-oriented
• You are determined to achieve goals and innovate
• You have a great ability to adapt to a changing environment
• You have a master's degree in law or equivalent experience

AXA