Customer Service Officer IT-ENG-FR Copy

Kora HR

  • Zaventem, Vlaams Brabant
  • Vast
  • Voltijds
  • 19 dagen geleden
Forax is the largest specialist tax-free fuel card provider in Europe if you have diplomatic or military tax-free privileges. Because Forax is growing we are looking for an additional business / functional analyst to join the IT team located in Zaventem. You will be working on a fully customised platform to provide various services to both the internal and external customers in an international context.What are your responsibilities in this role?Defining the business requirements for both internal and external projects;Creating the functional specifications for these projects;Maintaining the entity-relationship diagram (ERD);Quality Assurance testing;Informing and training internal / external stakeholders;Analyze and improve existing business processes;Define business process in project context.What are your key competences?You have a bachelor degree in applied informatics, preferably with specialisation application development;You are able to write business/functional specifications;You have a good knowledge of ERD-modelling and SQL;You understand how API's work;You have a hand-on attitude;You are a strong communicator;You master dutch and english fluently;Experience with Java is a plus.What's our offer?A nice competitive salary with extralegal benefits, such as a CAO 90 bonus, hospitalisation insurance, mobile phone, meal vouchers, net expense allowance and a car;Immediate permanent employment;Flexible working hours, we work with sliding hours between 7.30 a.m. and 10 a.m.;Working from home 2 days a week is possible, after the onboarding time;You will be working in an SME with a fun, friendly atmosphere. Every quarter there is a company café and if the team reaches the weekly goals, we provide a tasty sushi or pizza lunch.

Kora HR